Principal Dentist and Practice Owner

Dr Rachael Williams (BSc (Hons), MSc, BDS, PGDip Clear Aligner Therapy)

BDS University of Central Lancashire/Liverpool, 2011. GDC No. 209613

Dr Rachael Williams qualified in 2011 from The University of Central Lancashire (UCLan)/University of Liverpool, following a degree in Psychology (BSc Hons) and also a Masters in Biomedical Science (MSc). She has spent several years in general practice, as well as a placement within the Community Dental Services, treating Special Care patients and those with severe dental anxiety. Rachael worked at the practice from 2013 to 2016, before returning again in 2019 as both a dentist and also the practice owner.

Rachael has completed a year-long Aesthetic Dentistry course in London, adding Invisalign (clear braces) to the list of services offered at the practice. In 2024, she completed a Diploma in Clear Aligner Therapy in order to offer treatment for more complex Invisalign cases. Rachael really enjoys helping patients to transform their smile into one that they are proud to show off.

Rachael's favourite part of dentistry is treating children and anxious patients, and she prides herself on her empathetic and caring approach. Her background of working with children with severe learning disabilities has also given her a passion for Special Care dentistry.

In her spare time Rachael enjoys vintage car racing and (muddy) vintage car trialling. She is a dedicated gym fanatic - with a particular love for high intensity cardio - and is a Level 2 Fitness Instructor. Outside of this, she enjoys trekking up hills and mountains, most things adrenaline-fuelled, and also clay pigeon shooting when she can.

Associate Dentist

Dr Benjamin Mullard (BDS, PGDip Advanced Endodontics)

BDS University of Sheffield, 2012. GDC No. 228893

Dr Benjamin Mullard qualified from the University of Sheffield in 2012, joining the practice after completing his vocational training year in 2013. He has been working at the practice ever since and has built up a large list of patients, many of whom he considers to be friends also.

Ben is happiest in general practice and loves that dentistry brings him new, unique challenges every day. He takes great joy in treating nervous patients and trying to overcome their fears of dentistry. Ben finds it most rewarding to improve people’s smiles and self-confidence, along with getting them out of pain. Ben also prides himself on his minimally invasive approach to dentistry and enjoys working with white filling materials to help restore teeth and improve their cosmetic appearance without damaging their natural structure in the process. He also has a special interest in root canal treatment (endodontics), and is currently studying a Postgraduate Diploma in Advanced Endodontics.

Outside of work Ben likes Mountain Biking, watching his beloved Shrewsbury Town FC, and following Formula 1. He enjoys spending time with his wife, Elise, whom he met through working at the practice, and spends most of his weekends taking their dog, Greg, out for long walks.

Associate Dentist

Dr Arun Mahal (BDS, PGCert Aesth Rest Dent)

BDS University of Newcastle, 2019. GDC No. 283461

In September 2024, we welcomed Dr Arun Mahal to the team as an Associate Dentist.

Arun graduated in 2019 from the University of Newcastle with a distinction in Clinical Dentistry. He then went on to complete his foundation training in the West Midlands, and has worked at multiple practices within the county since.

He has a keen interest in cosmetic orthodontics (teeth straightening) and oral surgery, and is passionate to provide patients with a smile that they are proud of.

Arun has undertaken numerous further courses in Restorative Dentistry, with renowned experts in the field. He has also recently completed his Post Graduate Certificate in 'Advanced Aesthetic Restorative Dentistry', which he studied part-time down in London.

Outside of work, Arun enjoy going to the gym, football and spending time with family and friends.

IMPLANTOLOGIST

Dr Lauren Westhead (BSc, BDS)

BDS University of Central Lancashire/Liverpool, 2011. GDC No. 209774.

After first completing a degree in Physiology, Lauren then transferred to study a graduate entry degree in Dentistry at the University of Central Lancashire/Liverpool, and graduated in 2011.

After qualifying, Lauren gained experience across a number of practices in Wirral and Cheshire. She continues to develop her professional skills by attending post-graduate courses in implant surgery, dental health, dental acupuncture and endodontics. Lauren has also completed a year-long Restorative Dentistry course at the Academy of Clinical Excellence.

Having certified in 2021, she joins us as a visiting implantologist, helping patients to replace missing teeth, restoring their bite and smiles, and improving function and confidence. Lauren provides single implants for simple cases, and also multiple implants for “All on Four” cases, replacing multiple teeth on one bridge - a popular alternative to dentures.

Outside the practice, Lauren enjoys keeping fit. She has run the Edinburgh marathon but now focuses on shorter distances, in addition to weight training and yoga. She loves spending her free time with her two young children, husband, and dog, Bruce, and is also an avid supporter of West Bromwich Albion football club.

Hygienist

Wendy Goddard

CEB DipHE Dental Hygiene and Therapy, 2010. GDC No. 113523

Wendy qualified as a Dental Hygiene Therapist in 2010 from the Greater Manchester School for Dental Care Professionals, achieving the award of Dental Hygienist of the Year, and the Award for Academic Excellence.

Prior to qualifying, she worked as a dental nurse in general practice, for which she studied at Birmingham Dental Hospital, graduating in 2005.

Wendy loves building a rapport with her patients in order to make them feel at ease, and comfortable during treatment. She is passionate about oral health, and helping them achieve a healthy, happy smile.

Wendy attends regular courses to maintain and extend her professional knowledge, and is currently attending a master class in periodontal disease and its treatment.

Outside of work, Wendy has 2 horses and 9 dogs, which keeps her very active. She enjoys competing at dressage with her horse, Zumba. She also loves climbing mountains, and has previously summited Mount Kilimanjaro. Wendy loves the Lake District, and, along with her partner, is ticking off the Wainwrights.

Hygienist

Helen Morgan

Diploma in Dental Hygiene, University of Leeds, 2006. GDC No. 106181

In 2024, we welcomed Helen to the practice as a Dental Hygienist. She brings with her over 24 years’ of experience, and was very excited to be joining our team.

She has always had a passion for caring and helping people from the very beginning of her career - first starting out as a bright-eyed trainee dental nurse back in 2000.

She continued to climb the career ladder, and graduated from Leeds University in December 2006 with a Diploma in Dental Hygiene Therapy. Following this, she has completed many additional training courses, and recently decided to take the leap into facial aesthetics.

Helen enjoys helping patients to achieve a happy, healthy smile and it means so much to her when she sees how this can make a patient’s confidence soar.

Patients love her calm, gentle and delicate approach to administering all treatments, and she prides herself on prioritising patient comfort, as well as helping them to feel well-informed, safe, and overcome any anxiety. 

In her spare time, Helen loves spending time with her husband, Tom, her daughter, Ember, and their Miniature Dachshund, Minnie. The family all enjoy walking, outdoors activities, and camping trips in their T4 camper Van. In any spare time that Helen has left, she also enjoys spending time at the gym, now favouring weight training over her former love for cardio.

Hygienist

Natalie Preece

Diploma in Dental Hygiene, University of Birmingham, 2003. GDC No. 6282.

In September 2025, we welcome Natalie to the practice, after she started her career here as a dental nurse in 1997! She feels as though coming back to where she began feels like “coming home”, and we can’t wait to add her to our wonderful team.

After several years as a dental nurse, Natalie went to study a diploma in Dental Hygiene at Birmingham Dental Hospital, gaining her qualification in 2003. As a hygienist, she really enjoys building a relationship with her patients, and gaining  their confidence during appointments.

Outside of work she is a Membership Secretary for Bridgnorth Running Club, so certainly enjoys her running. She says that her favourite time of the week is a Saturday morning, when she dons her trainers to go and join in with Parkrun with her husband, Rob, her dog, Bertie, and her friends. She also loves going out for a hack with her horse, Flint, as well as taking her niece and nephew out on their ponies too. In any spare time she has left, she helps out in her mum’s local coffee shop in Bridgnorth, which is conveniently very close to the practice.

practice manager

Evie Hope

Level 4 Practice Manager’s Apprenticeship, 2023. NEBDN Level 4 in Dental Radiography, 2021. Advanced Level Apprenticeship in Health (Dental Nursing), 2016. GDC No. 262770

Evie joined us with over 10 years’ experience within dentistry, both in a managerial role, and also as a dental nurse.

Evie first started out as an Apprentice Dental Nurse in 2013, and found that it didn't take long for her to discover her unwavering passion for the profession, and patient care. She earned her Dental Nurse qualification in 2016, and a few years later broadened her expertise by adding Dental Radiography to her skillset.

After many enjoyable years working as a Dental Nurse, Evie wanted a fresh challenge. This led her on to a Leadership and Management course, and then a Dental Practice Manager Apprenticeship, which she successfully completed in July 2023. Evie takes immense fulfilment from the day-to-day running of a busy dental practice, striving to provide exceptional patient care; and also supporting and motivating fellow nurses and clinicians.

Outside of work, Evie finds peace in long walks and spending time with family - including supporting her brother when he performs (and hosts) open mic events. A fan also of adrenaline, Evie has enjoyed parasailing, high-speed zip wiring, and would love to book a skydive sometime soon!

Dental Nurse

Elise Mullard

Diploma in Dental Nursing Level 3 QCF City & Guilds, 2016. GDC No. 268513

Elise joined the practice in 2014, and gained her Diploma in Dental Nursing Level 3 QCF from City and Guilds in 2016.

She cites her favourite clinical part of the job as being root canal treatment, as she likes that the procedure alleviates patients' pain and also helps to save an otherwise unrestorable tooth. Elise also really enjoys the social aspects of the role and spending time talking to patients, reassuring those who may be a little nervous about going to the dentist.

Outside of work, Elise enjoys spending time with her husband Ben (our Associate dentist) and their Italian greyhound, Greg. She enjoys going for long walks in the country with them, going out for food with friends, and visiting the cinema. Elise is an experienced baker, formerly creating cakes for weddings and celebrations; however, most recently, Elise has turned her hand to creating bespoke outfits for Italian greyhounds, which are proving to be very popular!

Dental Nurse

Lisa Pond

National Diploma in Dental Nursing NEBDN, 2013. GDC No. 250593

Lisa, who is also affectionately known by her surname “Pond”, became an apprentice dental nurse at the practice in 2012 and has been employed here ever since. Lisa says that she loves the people who make up her team, and she’s finds that nursing never feels like work.

Her favourite part of the job is how a visit can help to change someone’s, maybe less favourable, perception of the dentist. Lisa finds it incredibly rewarding to make patients feel comfortable, and have them leave the practice feeling positive and relaxed, and happy to return again. She feels that it is a privilege to be a part of the patient journey.

Outside of work, Lisa enjoys spending time with her fiancé, Rich, and their two young daughters, Freya and Phoebe. She says that she can often be found being creative - making things and playing games, and is usually covered in glitter and glue! Lisa also prides herself on winning competitions and says that her favourite prize to date was a holiday to Milan.

Dental Nurse

Caroline Moore

Diploma in Dental Nursing Level 3 QCF City & Guilds, 2021. GDC No. 295335

Caroline joined us as an Apprentice nurse in 2019, and qualified in 2021. She loves helping people, especially if they are in pain, or are anxious to come to the dentist, and has often imagined herself having a career as a dental nurse.  

Caroline's favourite role in surgery is assisting with crown preparations and crown fitting, as she likes to see a tooth being restored; plus there are multiple stages to the appointment, and she likes to keep busy! She really enjoys patient interaction, especially meeting new patients, as well as seeing someone become confident with their smile.  

Outside of work, Caroline enjoys spending time with her family, going for walks and rounds of Crazy Golf and relaxing at home. She has recently taken up crocheting and enjoys making amigurumi toys for her niece and selling them online! She is really keen to go and complete an Escape Room experience, as she loves problem-solving under time pressure, and trying out new things. 

APPRENTICE Dental Nurse

Grace Johnson

Grace joined us as an Apprentice nurse in 2024, and is excited to be developing her skills in patient care and dental procedures. She prides herself on ensuring a comfortable and positive experience.

Outside of work, Grace is involved in farming - frequently caring for calves and sheep. During lambing season, she often finds that her kitchen becomes a temporary nursery for newborn lambs… Grace feels that the dedication and responsibility that she has honed on the farm has taught her invaluable skills, which she can readily apply in her new role as a dental nurse.

Grace also enjoys attending floristry workshops, where she can express her creativity through flower arranging. She has two rescue dogs from Cyprus, who have been with her family for over 12 years, and bring her a lot of joy and companionship.

APPRENTICE Dental Nurse

Alexandra Grigg

Alex joined us as an Apprentice Dental Nurse in September 2025, and brings with her over 10 years experience in Care and Nursing.

Alex has always gravitated towards patient-centred roles, taking great satisfaction from helping others. She was attracted to a career in dental nursing owing to its faster change of pace, and shift to a more clinical focus. So far, Alex is enjoying the variety of the job, and learning about the general scope of dentistry.

Outside of work, Alex loves spending time with friends and family, including her two young children. She is also particularly fond of quizzes, with musical ones being her favourite.

Head Receptionist

Janis Shakespeare

Most of our patients will know our Head Receptionist, Janis, very well, having been greeted and assisted by her for many years. Being friendly, efficient and professional, we are very proud to have her as our front of house.

Janis has an NVQ Level 3 Customer Service qualification and has over 35 years' experience in these types of roles (10 of which have been spent at the practice).

Janis considers her favourite part of the job here to be interaction with the patients, and putting them at ease, as she understands that visiting the practice isn't everyone's favourite place to be.

In her spare time, she enjoys cycling and spending time with family - Pat, Matt, Vicki, and Ross, and her grandchildren, Poppy and Jack. She also enjoys taking trips to the Lake District and other walking holidays. Janis enjoys anything classed as live entertainment - theatre, concerts, music (her favourite band is Queen); and she also has an adventurous side - counting ziplining next to Niagra Falls and white-water rafting in Canada as her holiday highlights.